Contact.
Last updated 26 July 2026
One address, answered by a person: hello@rawa.im. Support, billing questions, data requests, press, partnerships — all of it goes there. We reply within two business days, usually sooner.
What to include
- Billing questions: the date and amount of the charge, and the email on your account.
- A result that went wrong: the job number shown on the card in your studio.
- Data requests (access, deletion, portability): write from your account email address.
Payments
Card payments are processed by Stripe Payments Europe, Ltd. We never see or store your card details. Prices are in euro; applicable taxes are calculated at checkout based on your billing country.
Consumer dispute resolution
Consumers in the EU may use the European Commission’s online dispute resolution platform at ec.europa.eu/consumers/odr. We are happy to settle anything directly first — write to us.